Maintenance > Password Maintenance

Please note: Some functions, menus or views may not be available to you.

This is dependent on your user privileges and job role set by your Administrator

If a user attempts to login three times with the wrong password then their account will be locked. An administrator can unlock the account to allow the user to try again, and if necessary, change the password.

Select any of the fields to the right of the User List for a further explanation of the options.

A list of current users is shown on the left of the screen. If you have a large number of users this list may be spread over a number of pages. Click on the user in the list and the details will be displayed on the right for editing.

Code

For a new user, enter a unique code for that user (up to 5 alpha-numeric characters). This code is used internally by the system to identify actions and transactions for that user.

Name

Enter the full name of the user.

Enter a login name for the user (up to 25 alpha-numeric characters). This must be unique within the Consortium. This is the name that the user will actually enter when logging in.

Active

A tick makes this user active. If this is not ticked the user cannot log into the system – this can be used to temporarily disable an account.

Password

Although you cannot view users’ passwords, you can change a user’s password via this field if it has been forgotten. When you enter a new password here you should notify the user, who will then be given the opportunity to change it when they next log on. The new password will be validated against the defined Account Policy – to ensure it is long and complex enough. Also, remember to unlock the account if necessary.

Unlock

The lock symbol next to the password indicates whether the account is locked. If the lock is active and yellow then the account is locked and clicking the icon will unlock the account. If the lock is greyed out and inactive then the account is not locked.

Note that an account can be unlocked without changing the password (for example, the user may know their password but locked their account by typing it with the caps lock on).