Method of Payment

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Method of Payment

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Some methods of payment may not be visible to you. Your job role, user privileges and user group (set by your administrator) will denote which Methods of Payment will be available to you

 

Select any of the following to be navigated to the MOP

Cash / Cheque

Card - Chip & PIN

MOTO (Mail Order / Telephone Order)

 

Cash / Cheque

 

Cash and Cheque payments do not require Authorisation codes

Press the Accounts button to return to the Accounts page at any time.  Press the Change MOP button to select a different Method of Payment

Press the Accounts button to return to the Accounts page at any time.
Press the Change MOP button to select a different Method of Payment

 

Payment

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Enter the Amount received

If any change needs to be given, the Change field will automatically be populated with the correct change needed.

 

Multiple Methods of Payment

If you want to pay the balance with more than one Method of Payment (eg, Cash and Card), select the correct Method of Payment (MOP) and enter the required Payment amount in the Payment field.

Example: Total is £55.20

-  Pay £20 Cash - Select Cash from MOP and enter 20.00 in the Payment Field

- Press the Authorise button (the Payment field will automatically update with the remaining amount)

- Pay remaining £35.20 with Card - Select Card from MOP and enter the Card Details.

- Press the Authorise button. (you may be required to print a Signature Receipt if Chip & PIN is not used and the Customer is Present)

Once the balance has been completed, you will be navigated to the Receipts page where you can print the Receipt off for the customer.

 

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NOTE: only one Card payment can be taken if used as part of a multiple payment and has to be processed last. The Payment amount cannot be edited if Card has been selected

 

Pay Ref (Payment Reference)

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Enter a Payment Reference if required.

Once all the information has been entered, press the OK button to continue to the Receipts page

 

Card payments – Chip & PIN

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Cardholder Present transactions will normally be completed using the Chip & PIN method of payment.

For keyed or swiped card entry - see HERE

Enter the transaction and select the MOP (Method of Payment) for Chip & PIN.

Click the Authorise button to begin the Chip & PIN process.

 

Press the Authorise button to activate the Chip & PIN device.

Press the Authorise button to activate the Chip & PIN device.

 

 

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Once the payment has been taken, you will be navigated to a receipt screen, giving you the option to print the receipt.

 

 

Debit / Credit Card - MOTO (Mail Order / Telephone Order - Cardholder Not Present)

The following page illustrates a card payment where the cardholder is not present, for example a telephone payment.

 

Card No

Enter the card number and tab to the next activated field.

Depending on the type of card you are using it will automatically activate the required fields in the payment details; other fields will remain greyed out.

Fill in all other details; for example expiry date, issue number.  

If you are using AVS/CV2 Standards then House No, Postcode and Security Code may be mandatory fields.

 

Once all the relevant Card Details are entered you can authorise the transaction by pressing the <Authorise Button>.

If any of the card details are missing you will be prompted to complete them.

If the card used will incur a surcharge, a pop-up window will advise of this and you have the option to cancel the payment and then choose another card or method of payment.

 

The system will take a few seconds to authorise the payment and an Auth Code will be returned in a pop-up window.

 

Surcharge

All surcharges are set by your Administrator. Contact your administrator if you require any settings to be changed.