Introduction

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Introduction

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This guide is designed for anyone with the responsibility for taking payments from customers using the Paye.net system.

You can use the guide as a reference to the end user functionality of the Paye.net system. The guide covers all steps involved in opening the browser, entering transaction data, posting and receipting transactions.

 

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Please note: Some functions, menus or views may not be available to you.

This is dependent on your user privileges and job role set by your Administrator

 

The key areas covered in the manual are:

 

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Logging on

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Single Transactions with Single Payment

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Multiple Transactions with Single Payment

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Single Transactions with Multiple Payments

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Multiple Transactions with Multiple Payments

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Accounts & Balance Lookups

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Warning/Stop Messages

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Editing and Deleting Transactions

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eReturns

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Partial Refunds

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Card Payments

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Misc item and PCN Payments

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Receipt Printing

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Reversing Transactions

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Refunds

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Reprinting Receipts

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Negative Transactions

 

 

 

 

© 2017 Pay360 by Capita

This document is intended to act as a reference guide to Capita's Paye.net Software.

Capita however, makes no representation or warranty, express, implied, or statutory, with respect to, and assumes no responsibility for the accuracy, completeness, sufficiency or usefulness of the information contained herein.

 

The information in this manual is subject to change without prior notices and should not be constructed as a commitment by Capita.

 

No part of this publication may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language, in any form or by any means, electronic, mechanical, magnetic, manual, or disclosed to third parties without the express written permission of Capita.

 

 

30 October 2017

© Pay360 by Capita

 

 

NOTE: The content of this help file is subject to change without notice.